Customer Service is at the core of any business. FGO Logistics will put in place on site managers to ensure that your company values are upheld from your dock all the way through the delivery process.
We strive to provide the best visibility and communication for your shipments, every day. Our dedicated customer service team is well trained, courteous and driven to provide the answers you need quickly.
FGO currently maintains 2 call centers staffed with trained associates and management that are able to field a variety of calls pertaining to the delivery, the delivery experience, and the any questions about the delivery appointment. These call centers are located in Elmwood Park, NJ and Tampa, FL. We are able to incorporate your customers calls into the daily workflow with minimal setup.
With everything that we do we want to make sure we get it right the first time because there is no second chance for a good first impression. Contact us today to discuss how we can help your business grow.
Why work with FGO Logistics?
On-site managers and performance metrics
We have over 500+ late model vehicles in our fleet
Uniformed, bonded, trained and background checked drivers
We value personal customer relationships highly
FGO offers National coverage
No downtime. We have backup trucks and drivers available
White Glove Delivery
Room of Choice
Dispatching and routing
Assembly and installation